Support
Help with FlipClock Display
For setup, weather, purchases, display behavior, or accessibility questions, contact the developer directly.
Support email
[email protected]Support for FlipClock Display is handled through the VM North custom-domain mailbox.
What to include
- FlipClock Display version, shown in Settings → About / Links.
- Your macOS version and Mac model.
- What you expected, what happened, and steps that reproduce the issue.
- A screenshot if it helps. Please remove personal or sensitive information first.
- For purchase issues, never send passwords or full payment-card details.
Quick checks
Weather or location
Confirm Weather is on, save Coarse or Precise location again, and check macOS System Settings → Privacy & Security → Location Services.
Purchase or restore
Use Restore Purchases with the same Apple ID used for the original purchase. Billing and refunds are handled by Apple.
Fullscreen or displays
Close other fullscreen apps, confirm the selected display in Settings, and retry Open Fullscreen.
Reset local state
Open Settings → Reset. Shared app settings removes saved coordinates; Weather cache removes cached forecasts and reverse-geocoding results.
Privacy and legal questions
Read the FlipClock Display Privacy Policy and Terms of Use. Privacy-specific requests can be sent to [email protected].